01 — Provider, definitions and scope
Your contracting party
The provider and contracting party is C-Motion Works e.U., proprietor Christoph Steiner, FN 683906w. C-Motion Academy is the specialist brand for coaching and driver development; C-Motion Racing is the social-media and sim-racing brand. Both are services of C-Motion Works e.U. Legal Notice.
Provider
C-Motion Works e.U. · Proprietor Christoph Steiner
Brand
C-Motion Academy · Driver Development by C-Motion Racing
Commercial Register number
FN 683906w
Commercial Register court
Regional Court for Civil Matters Graz
Registered office
Graz, Austria · full address in the Legal Notice
Email
Website
These General Terms and Conditions (“GTC”) apply to all paid remote services in the field of sim-racing and iRacing coaching concluded through the website, Stripe Payment Links, email or other means of distance communication.
Consumers are individuals for whom the transaction is not part of the operation of a business. Business customers are individuals or organisations for whom the transaction forms part of the operation of a business.
Persons under the age of 18 may book only with the consent of their legal representative. By booking, the customer confirms that they are of legal age or have the required consent.
Any deviating terms of a customer apply only if the provider has expressly accepted them in text form.
02 — Packages, access types and scopeWhat is being booked
The coaching relates exclusively to virtual driving in racing simulations. It is neither public-road driving instruction nor medical, psychological or therapeutic advice. Sim-to-real services do not replace trackside instruction, driving authorisation or the technical responsibility of a motorsport team.
// ASYNCHRONOUS
Telemetry Quickscan
Price shown at checkout/confirmation
- one car-and-track combination
- one representative stint of no more than ten laps
- analysis of braking, throttle, steering, line and delta
- a 12–20 minute narrated analysis video
- three prioritised areas and practical drills
- one written follow-up question within seven days of delivery
Not included: live appointment, setup advice, race strategy or multiple combinations.
// DIAGNOSIS + LIVE
Performance Diagnostic
Price shown at checkout/confirmation
- short pre-analysis of one representative stint
- 60 minutes of live Discord coaching
- telemetry debrief and on-track observation
- prioritised cause and error hypothesis
- three drills and a written training protocol
Generally one car-and-track combination and one clearly defined primary issue.
// 6–8 WEEKS
Driver Development Sprint
Price shown at checkout/confirmation
- starting-point assessment
- four 60-minute live sessions
- personal practice plan
- two asynchronous telemetry progress checks
- basic hardware and software review
- development comparison and final analysis
Normally completed within eight weeks, subject to participation and appointment availability.
// 12 WEEKS · APPLICATION
Competition Programme
Price in the personal proposal
- competition assessment and driver scorecard
- eight live sessions
- four asynchronous telemetry or replay reviews
- qualifying, race pace, racecraft and error rate
- two defined target events
- final report and agreed economic-buyer communication
Limited admission. No career, result or qualification guarantee.
// PRIVATE DRIVER PROGRAMME · QUALIFIED ACCESS
Foundation and Complete
The application is non-binding. Admission to a Private Programme normally requires a paid Performance Diagnostic or an equivalent assessment identified in the personal proposal.
90-day entry phase: The first Private scope is agreed as a defined entry phase with its own service scope, price, data and participation duties, and review criteria. It does not create an entitlement to the full programme. Credit towards a total price applies only to the extent expressly stated in the personal proposal.
Private Driver Programme – Foundation: The full Foundation scope may include 50 live coaching hours and a professionally managed budget of 65 hours of customer-specific individual work. The proposal, framework agreement and service schedules govern. On continuation, the entry phase normally forms the first part of the agreed scope unless agreed otherwise in writing.
Private Driver Programme – Complete: Complete cannot be booked as a first programme. It may be agreed only after a successfully completed Foundation phase, formal review, available capacity, mutual continuation decision and a new personal proposal. A successful review does not create an automatic right of admission.
Separate verticals: Private Event Preparation and Team Performance System are offered only under a separate scope. They are not automatically included in private-customer packages.
The product name and hour information serve different functions. The product name describes the role in the portfolio; live and individual-work scope, reviews, price, planning term, usage period, pauses, exit and special data rules are defined in the booking confirmation or individual agreement.
Limitations and individual agreements
For directly bookable standard offers, the scope shown at purchase or in the confirmation governs. For Competition and Private Programmes, the personal proposal, framework agreement and service schedules determine the goal, scope, commencement, term, reviews, remuneration, payment plan and participation duties. Additional services are included only where expressly agreed in text form.
03 — Contract formation, prices and paymentCheckout, enquiry, assessment and proposal
The presentation of services on the website is an invitation to place an order or make an enquiry. For a direct Stripe purchase, the customer submits a binding offer by activating the button that clearly indicates an obligation to pay. The contract is formed upon acceptance and electronic confirmation.
An enquiry or application is non-binding. A contact form, Cal.com selection, fit conversation or data submission does not by itself create a contract or a right of admission.
The Competition Programme and Private Driver Programmes are offered only after personal review. A contract is formed only upon acceptance of the personal proposal or signature of the framework agreement and fulfilment of its commencement conditions.
A paid Performance Diagnostic or equivalent assessment is a separate engagement unless the personal proposal expressly provides otherwise. A positive result does not oblige either party to enter a Private Programme.
The 90-day entry phase is agreed with its own scope, price, commencement, participation duties, review and termination logic. Credit towards a later full programme applies only as stated in the personal proposal. Complete may be agreed only after a Foundation review and a new proposal.
For consumers, all prices disclosed before contract formation are total prices. The VAT treatment shown on the invoice, checkout and confirmation governs. No additional provider charges apply unless expressly disclosed.
Directly bookable standard offers must generally be paid before services begin. For Competition and Private Programmes, the total price and payment plan in the individual agreement apply. Part payments do not create a monthly cancellable subscription or automatic renewal.
Payment default in individual programmes
On default, the provider may, after a reminder and reasonable additional period, temporarily suspend appointments not yet commenced and accompanying services. Statutory consequences of default remain unaffected. All outstanding part payments become immediately due only where required by law or validly agreed.
The authoritative contract language is German. Performance in English may be agreed. The terms, proposal, service schedules, payment plan, withdrawal information and essential contract information are provided on a durable medium.
04 — Customer cooperation and technical requirements
What customers must provide
- a functioning iRacing account and the required vehicles and tracks;
- a stable internet connection, Discord, functioning audio and, where required, screen sharing;
- a shared Garage61 link or agreed cloud link in good time;
- only data and content for which the customer has sufficient rights;
- truthful and sufficiently specific information about the objective, combination and issue; and
- punctual attendance and an operational system for live appointments.
The provider may reject unsafe files, inaccessible links or manifestly unlawful content. Where required data is incomplete or unusable, a delivery or processing period begins only once complete and usable material has been provided.
If the provider identifies data, instructions or technical requirements that are manifestly unsuitable, the provider will point this out. Customers remain responsible for their own systems, backups and implementation of hardware or software recommendations.
05 — Performance and delivery periodsWhen services begin
Telemetry Quickscan
Processing begins after payment, a complete briefing and receipt of a usable data link; delivery normally takes place within five business days. If replacement material is required, the period starts again when corrected data is received.
Performance Diagnostic
The service is provided at the confirmed appointment. Pre-analysis requires a complete and accessible data link no later than 24 hours before the appointment.
Driver Development Sprint
The kick-off should generally occur within 30 days of purchase; the programme is planned over six to eight weeks. Customer rescheduling, missing data or insufficient participation extend the schedule accordingly.
Competition Programme
Commencement, target events, live appointments, review windows and any economic-buyer communication are defined in the personal proposal. Event changes adjust scope or term only by express agreement.
Private Driver Programme – Foundation
After application and paid assessment, a 90-day entry phase may be offered. Its commencement, approximate live scope, individual work, data duties and review criteria are defined in the personal proposal. On continuation, it normally forms the first part of the full programme.
The complete Foundation scope is normally planned over approximately eight months. Live and customer-specific individual work are recorded separately and transparently. The agreed budget is not exceeded without consent in text form.
Private Driver Programme – Complete
Complete begins only after a Foundation review, continuation decision and new proposal. The planning frame may normally include approximately 21 months and, where expressly agreed, a limited flexibility reserve. Review gates, usage period and available capacity are defined in the individual agreement.
If required participation is not provided, a reasonable additional period may be set. Remaining services do not automatically lapse without compensation solely through the passage of time; the agreement, cause of non-use, services already provided, reserved capacity and saved expenditure govern.
06 — Appointments, rescheduling and non-attendance
Binding and proportionate
Live appointments are arranged through Cal.com or individually. Appointments become binding only upon confirmation. Customers may reschedule free of charge no later than 24 hours before the scheduled start, provided a replacement appointment is available.
If an appointment is cancelled within 24 hours of its start or the customer does not attend, the provider may claim reasonable compensation for the unused appointment up to the pro-rata value of the reserved session, provided the appointment could not be allocated to another customer. Expenses saved must be deducted. Customers may demonstrate that no loss or a substantially lower loss was incurred.
Where there are demonstrably unforeseeable and unavoidable important reasons, a replacement appointment will be offered where possible. Statutory rights remain unaffected.
If a customer is late, the session generally ends at the originally scheduled time. Absence for more than 15 minutes without notice may be treated as non-attendance.
If the provider must cancel an appointment, a replacement appointment will be offered as the first option. If rescheduling is impossible or unreasonable, the amount attributable to the service not provided will be refunded.
For long-term programmes, recurring or alternating appointment schedules may be agreed. Flexible use of a service budget does not entitle the customer to arbitrary appointments at short notice. Both parties should communicate longer interruptions at an early stage so that the development plan can be adjusted.
07 — Technical issues and third-party services
Discord, iRacing, Garage61 and Cal.com
iRacing, Discord, Garage61, Cal.com, Stripe and cloud services are independent third-party providers. The provider does not guarantee their continuous availability or unchanged functionality.
If a technical issue on the provider's side prevents meaningful performance, the affected service will be repeated at no additional cost. If an issue occurs on the customer's side, reasonable troubleshooting will first be attempted. If the service cannot be provided due to requirements on the customer's side, the provisions on missed appointments and customer cooperation apply, taking account of the circumstances of the individual case.
In the event of force majeure or exceptional events that could not reasonably have been avoided, service periods are extended for the duration of the impediment. If the impediment continues for an unreasonably long period, either party may withdraw from the outstanding services; payments for services not provided will be refunded.
08 — Recordings, data and rights of use
Separate coaching use and public media use
Recording for contract performance
Live sessions may be recorded following prior information and on the basis of the specific agreement. A recording may include, in particular, image, voice, screen sharing, gameplay, telemetry, chat and conversation content. The purposes are analysis, follow-up, progress documentation, creation of personalised training materials and provision to the customer.
If recording is intended as part of an individually agreed coaching concept, this will be stated transparently in the offer or framework agreement. Where a session can be meaningfully conducted without recording, a differing arrangement will be taken into account.
Public reference and media use
Publication or promotional use of a person's name, image, voice, personal statements, performance data or identifiable excerpts takes place exclusively on the basis of a separate, express media and reference agreement. Purchasing a coaching package does not in itself constitute public consent.
Rights in materials and productions
Analysis videos, recordings, training plans, graphics, templates, methods, edits and other productions remain with the provider to the extent permitted by law and unless otherwise agreed in writing. Customers receive a simple, non-transferable right to use them personally for their own training.
Personality rights in a person's image, voice and identity are not transferred as ownership. A separate media agreement may, however, grant the provider specifically defined rights to use the recordings and productions created.
Customers grant the provider the rights required to use submitted telemetry, replay, video, audio and screenshot data for performance of the contract and confirm that they are entitled to provide that material. Third-party rights, particularly rights in team data, commercial setups or third-party recordings, must be respected.
Unless stated otherwise, download links remain available for at least 30 days. Customers are responsible for saving files in good time. Further information on data processing and retention is provided in the Privacy Policy.
09 — Consumer right of withdrawal
14 days from conclusion of the contract
Consumers may withdraw from a distance contract for services within 14 days from conclusion of the contract without giving reasons.
How to exercise the right of withdrawal
A clear statement by email or letter is sufficient. The model form below may be used but is not mandatory. Sending the statement before the period expires is sufficient to meet the deadline.
Effects of withdrawal
Following a valid withdrawal, payments received will be refunded without undue delay and no later than 14 days after receipt of the withdrawal statement, using the same means of payment unless expressly agreed otherwise.
Commencement of services during the 14-day period
If a service is to begin during the withdrawal period, the consumer must expressly request this. If the consumer subsequently withdraws before the service has been fully performed, only the proportionate amount prescribed by law for the services actually provided up to withdrawal is payable.
For a paid service, the right of withdrawal expires only after the service has been fully performed if, before performance began, the consumer expressly agreed to early performance and acknowledged that the right of withdrawal would be lost upon complete performance of the contract.
Important: Acceptance of these GTC alone does not replace the separate, express request for services to begin early.
For Private Driver Development, withdrawal relates to the individually concluded overall contract. Where performance has already begun at the consumer's express request, the proportionate amount payable by law is determined on the basis of the agreed total price and the documented extent of the services provided up to withdrawal. A commencement payment or advance instalment is not automatically non-refundable merely because of its description.
Where independent digital content is supplied without a tangible medium, the statutory conditions for the loss of the right of withdrawal for digital content also apply. The individually produced Telemetry Quickscan is primarily offered as a service with a digital deliverable.
10 — Model withdrawal form
Submit a withdrawal online
This form may be used to exercise the right of withdrawal. A clear informal email to info@c-motion-works.com is also sufficient.
// Timely dispatch of the withdrawal statement is decisive for compliance with the deadline.
11 — Warranty and service failures
Statutory rights
Statutory warranty rights apply. An alleged defect should be reported as specifically and promptly as possible so that it can be reviewed and, where appropriate, remedied.
The absence of a particular driving outcome is not in itself a defect, provided the agreed analysis and coaching service was performed professionally.
Mandatory statutory rights, particularly under the Austrian Civil Code (ABGB), Consumer Protection Act (KSchG), Distance and Off-Premises Contracts Act (FAGG) and, where applicable, Consumer Warranty Act (VGG), are not restricted by these GTC.
12 — Liability
No impermissible exclusions
The provider is liable in accordance with statutory law. In particular, liability remains unlimited for loss caused intentionally or through gross negligence and for injury to life, body or health.
Mandatory statutory liability rights of consumers are not restricted. The provider is not liable for sporting expectations that are not achieved, losses of iRating or Safety Rating, racing decisions, or consequences arising solely from the customer's own driving, setup or hardware decisions, unless the provider has culpably breached a contractual duty.
For business customers, liability for property damage and financial loss caused by slight negligence is, to the extent permitted by law, limited to foreseeable loss typical of the contract.
13 — Conduct, safety and exclusion
Professional framework
Cooperation requires respectful communication. In the event of insulting, discriminatory, threatening or unlawful conduct, or conduct that materially disrupts performance, the provider may terminate the session after an unsuccessful warning. Immediate termination is permissible in serious cases.
The treatment of outstanding services not yet provided is determined by statutory law and the costs actually incurred. No blanket retention without compensation applies.
Customers are responsible for taking appropriate breaks, using their equipment ergonomically and operating their systems safely.
14 — Term, reviews and early termination of individual programmesPlanning certainty for both parties
The 90-day entry phase, full Foundation scope, Competition Programme and any Complete continuation are legally and economically connected only to the extent expressly stated in the individual agreement. There is no subscription or automatic renewal unless expressly agreed.
The entry phase ends with a review. Continuation requires an express agreement; silence, continued practice or a positive review does not replace that agreement. Complete additionally requires the formal Foundation review and a new proposal.
Any ordinary termination rights for consumers are governed by the individual agreement and mandatory law. The statutory right of withdrawal and either party's right to terminate for cause remain unaffected.
Cause may exist in particular in the event of serious contractual breach, sustained breakdown of trust, permanent impossibility of performance, substantial prolonged payment default or continued material breach of agreed participation duties.
Pauses and return
Illness, professional peaks, technical failure or missing data are handled under the individual pause and usage rules. No unlimited automatic extension is owed. Return, adjusted rhythm or scope changes require agreement.
Final settlement
On early termination, live and accompanying services actually provided and documented are settled under the value logic disclosed in the individual agreement. Programme, concept or infrastructure components are considered only to the extent that the associated services were provided or demonstrably incurred for the engagement.
Reserved capacity or further loss may be considered only to the extent permitted by law; saved expenditure and reasonable alternative use must be credited. No punitive cancellation fee, automatic retention of the entire initial payment or automatic acceleration of all instalments is intended.
Overpayments are refunded promptly after a transparent final settlement; if services provided exceed payments made, the stated difference remains due.
15 — Data protection and confidentiality
Data used only for the engagement
Personal data is processed in accordance with the Privacy Policy. Customers should not transmit third-party personal data or confidential team data unless they have sufficient authority to do so.
Both parties will treat information marked as confidential, or confidential by its nature, with appropriate confidentiality. Statutory disclosure obligations remain unaffected.
16 — Governing law, jurisdiction and final provisions
Austrian law · Graz for B2B
Austrian law applies, excluding its conflict-of-laws rules. For consumers, this choice of law applies only to the extent that it does not deprive them of mandatory protection under the law of the country of their habitual residence.
For consumers, the statutory places of jurisdiction apply exclusively. No jurisdiction agreement is made to their detriment.
For business customers, to the extent permitted by law, exclusive jurisdiction is agreed for the court with subject-matter jurisdiction in Graz, Austria. The place of performance for business transactions is Graz.
The provider is not obliged and does not generally agree to participate in voluntary proceedings before a consumer conciliation body. If a specific consumer dispute cannot be resolved directly, the legally required information regarding the competent body and any participation will be provided on a durable medium.
The version of the GTC incorporated when the relevant contract is concluded applies. Later amendments do not unilaterally affect contracts already concluded.
If any provision is or becomes invalid, the remaining provisions remain unaffected. The statutory rule applies in place of the invalid provision; mandatory consumer rights remain unaffected.
Version date: 24 July 2026 · Version 3.0